Terms of Service

1. The agreement

These Terms govern your use of Coagentic ("we", "our", the "Service"). By creating an account or using the Service, you agree to be bound by them.

2. Your account

You are responsible for activity under your account, for keeping your credentials secure, and for ensuring everyone you invite to your workspace also follows these Terms. We may suspend accounts engaged in abuse, fraud, or activity that puts the Service at risk.

3. Acceptable use

You agree not to:

• send unsolicited bulk email or spam through any integration;
• host malware, phishing, illegal content, or content that infringes others' rights;
• circumvent rate limits, plan quotas, or billing;
• resell the Service without a written agreement;
• attack, probe, or attempt to disrupt the Service or other workspaces.

4. Your content, your ownership

You retain all rights to the projects, code, content, and data you create or upload. We get a limited license to host, process, and serve that content solely so we can operate the Service for you. We do not train AI models on your workspace content.

5. Plans and billing

Free plans are subject to the limits shown on the pricing page. Paid plans renew automatically at the interval you selected via Polar (our payment provider). You may cancel at any time from Settings → Billing; access continues through the end of the current billing period. Refunds are handled case-by-case.

6. Termination and deletion

By you. You may delete your workspace at any time from Settings → Delete workspace. Deletion is immediate and irreversible — every project, file, database, conversation, workflow, and integration credential is erased on confirmation. Download a JSON archive from Settings → Backup & export before deleting if you want a copy.

By us. We may suspend or terminate accounts for material breach of these Terms, with notice where reasonable. In cases of fraud, abuse, or activity that endangers the Service or other workspaces, we may act without prior notice.

7. Disclaimer of warranties

The Service is provided "as is". We don't guarantee that AI agent output is correct, free of bugs, or fit for a particular purpose. You are responsible for reviewing what the agent produces before relying on it.

8. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from the Service is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Changes

We may update these Terms. Material changes will be announced via email or in-app at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

10. General

Governing law. These Terms are governed by the laws of Türkiye. Any dispute arising from the Service shall be brought before the competent courts of Istanbul, without prejudice to mandatory consumer-protection rules that apply where you live.

Force majeure. We are not liable for delays or failures caused by events outside our reasonable control — including outages of upstream providers (LLM, payment, email, cloud hosting), regulatory action, or natural disasters.

Severability. If any clause of these Terms is held invalid or unenforceable, the remaining clauses remain in full effect.

Entire agreement. These Terms, together with the Privacy Policy and, for B2B customers, the Data Processing Agreement, constitute the full agreement between you and us regarding the Service.

Assignment. You may not transfer your rights or obligations under these Terms without our prior written consent. We may transfer ours to a successor entity (e.g. acquisition or restructuring) on reasonable notice.

11. Contact

Questions: [email protected].